This English translation is provided for convenience only. In case of any discrepancies, the German version prevails.
Last updated: 20 August 2026
1. Provider and scope
These terms of use govern the use of the Tiro service (tirodocs.com), operated by Christian Gerloff, Kaupmanns Kamp 5, 33775 Versmold, Germany (“provider”). Any terms of the customer that deviate from these terms do not apply, even where the provider does not expressly object to them.
2. Business use only (B2B)
The service is offered exclusively to entrepreneurs within the meaning of § 14 of the German Civil Code (BGB) as well as to legal entities and public bodies. By registering, the customer confirms that they are acting in the exercise of their commercial or self-employed professional activity. Contracts with consumers are excluded.
3. Conclusion of contract and account
The usage contract is concluded upon completion of registration (confirmation of the login code sent by email). The data processing agreement (Art. 28 GDPR) forms part of the contract. The account is not transferable; the customer keeps their credentials and API keys secret and informs the provider without undue delay of any suspected misuse.
4. Service, free plan, page credits
Tiro extracts structured data from uploaded PDF documents and provides it for viewing and export (CSV/Excel) as well as via an API. The scope of the service is measured in page credits: one processed document page consumes one credit. The free plan includes 20 page credits per calendar month; unused credits do not carry over to the following month. The credits form part of the service description of the respective plan and are not a credit balance. Reprocessing a document consumes credits again.
5. AI results and duty to review
Extraction is performed automatically by AI models. Such results can be incomplete or incorrect (e.g. misread amounts, dates or bank details). The customer must review the results before using them, in particular before making payments or accounting entries. Tiro does not replace a professional review of incoming documents.
6. No archiving
Tiro is an extraction tool, not an archiving or retention system (for instance within the meaning of retention obligations under German commercial or tax law, e.g. GoBD). The customer keeps the originals of their documents. Uploaded documents and results are deleted automatically after the retention period configured per extractor (see the privacy policy for details); the customer is responsible for backing up their exports in good time.
7. Customer obligations
The customer uploads only documents they are entitled to process, and no unlawful content. The customer does not misuse the service (in particular no circumvention of limits, no overloading, no attacks on the infrastructure). If the customer violates these obligations and third parties assert claims against the provider as a result, the customer indemnifies the provider against such claims, including reasonable costs of legal defence, to the extent the customer is responsible for the violation.
8. Availability
The provider strives for high availability but does not owe any specific availability under the free plan. Maintenance, further development and disruptions can lead to interruptions.
9. Changes to and discontinuation of the service
The provider may change, restrict or discontinue the free plan with 30 days’ notice (by email to the account address). Changes to these terms of use are likewise announced 30 days in advance; if the customer objects, the contract ends when the change takes effect.
10. Term and termination
The contract runs for an indefinite period. The customer may end it at any time by requesting deletion of their account (no particular form required; an email to privacy@tirodocs.comsuffices). The provider may terminate the contract with 30 days’ notice; the right to terminate for good cause without notice (in particular for violations of section 2 or 7) remains unaffected. The provider may delete free-plan accounts that have not been used for more than twelve months, after prior notice by email with 30 days’ lead time.
11. Liability
The provider is liable without limitation in cases of intent and gross negligence, for injury to life, body or health, and under the German Product Liability Act. In cases of slightly negligent breach of material contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance the customer may regularly rely), liability is limited to the foreseeable damage typical for this type of contract. In all other respects, liability is excluded. For loss of data, the provider is liable under the foregoing rules only to the extent the damage would have occurred even if the customer had properly backed up their originals and exports (section 6).
12. Data protection
Information on the processing of personal data is provided in the privacy policy. The data processing agreement applies to third-party personal data contained in uploaded documents.
13. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is the provider’s place of business. Should individual provisions be invalid, the validity of the remaining provisions remains unaffected.